Privacy Policy

Last updated: October 08, 2024

This privacy policy for __________ ("Company", "we", "us", or "our") outlines how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"). This includes when you:

Visit our website at https://triotalk.live or any other site that links to this privacy policy.
Engage with us through sales, marketing, events, or in other related ways.

Have questions or concerns?
This privacy notice aims to help you understand your privacy rights and options. If you disagree with our policies, please refrain from using our Services. For any further inquiries, contact us at contact@triotalk.live.

SUMMARY OF KEY POINTS

Below is a quick overview of the most important elements of our privacy policy. You can find more detailed information by following the corresponding links or by reviewing the table of contents. To go straight to the table of contents, click here.

What personal information do we collect?
When you visit or interact with our Services, we may collect personal information depending on how you engage with TRIOTALK, the Services you use, and your preferences.
Do we process sensitive personal information?
No, we do not process sensitive personal data.
Do we receive data from third parties?
We do not receive any information from third parties.
How do we use your information?
We use your data to provide, improve, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. In certain cases, we may use your data for other purposes with your consent.
When and with whom do we share your personal data?
We may share your information in specific circumstances with specific third parties.
What rights do you have?
Depending on your geographical location, you may have certain legal rights concerning your personal data.
How can you exercise your rights?
You can exercise your rights by reaching out to us directly. We will respond to your request in line with applicable data protection laws.

1. WHAT DATA DO WE COLLECT?

Personal Data You Provide
In short: We collect personal information that you provide voluntarily.

When you express interest in our products or Services, participate in activities, or contact us, we collect the personal data you provide.

Sensitive Data
We do not process sensitive information.

All personal data you provide must be accurate, complete, and up to date. You are responsible for notifying us of any changes to your data.

Data Collected Automatically
In short: We collect certain data—such as your IP address and browser information—automatically when you use our Services.

When you access our Services, we automatically gather certain technical information, including IP address, browser type, operating system, language preferences, device name, and usage data. This data helps us maintain security, ensure smooth operation, and improve our Services.

We also collect data using cookies and similar technologies. For instance:

Log and Usage Data: This includes information such as IP address, device info, browser settings, and usage data (e.g., pages viewed, actions taken) recorded in log files when you use our Services.
Device Data: Information about the device you use to access the Services (e.g., IP address, device ID, browser type, hardware model).
Location Data: Depending on your device settings, we may collect precise or imprecise location data. You can disable location access via your device, but certain features may be limited as a result.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We handle your information in order to provide, enhance, and manage our services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. We may also process your data for other purposes, but only with your permission.

We process your personal information for a range of purposes, depending on how you use our services, such as:

To safeguard an individual's vital interests. If necessary, we may process your information to protect someone's life or well-being, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal data when we believe it is necessary and have a valid legal reason under applicable laws. This could include your consent, legal requirements, providing services, fulfilling contractual obligations, protecting your rights, or advancing our legitimate business interests.

For EU and UK Residents:

Under the General Data Protection Regulation (GDPR) and UK GDPR, we are required to explain the legal bases we rely on to process your personal data. These may include:

Consent: We may process your data if you have given us permission for a specific purpose. You can withdraw your consent at any time.
Legal Obligations: We process your information when required to comply with laws, such as cooperating with law enforcement or disclosing information in legal matters.
Vital Interests: We may process your data to protect someone's vital interests, such as in situations where safety is at risk.

For Canadian Residents:

We may process your data if you have given specific permission (express consent) or in cases where your consent can be implied. You may withdraw your consent at any time.

In certain exceptional circumstances, we may process your information without your consent, such as:

When it's in an individual's best interest and consent cannot be obtained in a timely manner
For fraud detection or prevention
In the course of a business transaction under certain conditions
If it's part of an insurance claim investigation or settlement
To identify injured, ill, or deceased persons or contact their next of kin
In situations where obtaining consent might compromise an investigation or accuracy of information
When required by court orders, subpoenas, or related legal processes
If it was collected during employment and consistent with the purpose it was created for
For journalistic, artistic, or literary purposes
If it's publicly available as defined by regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your data in certain situations as detailed below, or with specific categories of third-party providers.

Service Providers and Third Parties:

We may share your information with service providers, vendors, or contractors who assist us in performing certain tasks. These include:

Advertising Networks
Data Analytics Services
Payment Processors
Social Media Networks

Business Transfers: We may also share or transfer your data as part of business negotiations, mergers, asset sales, financing, or acquisitions.

5. WHAT IS OUR POLICY ON THIRD-PARTY SITES?

In Short: We’re not responsible for the safety of your data with any third-party websites we may link to or who advertise on our Services.

Our Services may contain links to third-party websites or services, and we are not responsible for their safety or privacy policies. These third-party sites are not affiliated with us, and we cannot guarantee the security of data shared with them. You should review the privacy practices of these third parties before providing your data.

6. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

In Short: Yes, we may use cookies and tracking technologies to collect and store data.

We use cookies and similar technologies like web beacons and pixels to access or store information. For details about how we use these technologies and how to refuse certain cookies, please see our Cookie Notice.

7. HOW LONG DO WE KEEP YOUR DATA?

In Short: We keep your data for as long as necessary to fulfill the purposes outlined in this notice unless required otherwise by law.

We will retain your personal information only for as long as necessary to meet the purposes described in this privacy notice, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your data, we will delete or anonymize it. If deletion is not possible, we will store your information securely until deletion is feasible.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not intentionally collect data or target our Services to children under 18 years old.

We do not knowingly gather personal information from or direct our Services towards anyone under the age of 18. By using our Services, you confirm that you are either 18 years old or older, or that you are the legal guardian or parent of a minor using the Services with your permission. If we discover that any data from children under 18 has been collected, we will take immediate steps to deactivate the account and remove such information from our systems. If you are aware of any data that we may have collected from a child under the age of 18, please reach out to us at contact@triotalk.live.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you are located, such as the European Economic Area (EEA), United Kingdom (UK), or Canada, you may have specific rights over your personal data, including the ability to access, modify, or delete your information.

In some regions (such as the EEA, UK, and Canada), applicable data protection laws grant you rights to greater control over your personal information. These rights may include the ability to:

Request access to your personal information and obtain a copy of it
Request correction or deletion of your data
Limit or restrict the processing of your personal data
Request data portability where applicable

In certain cases, you also have the right to object to the processing of your data. You can make any such requests by contacting us using the details in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

We will address any request in accordance with the relevant data protection laws. If you believe your personal data is being unlawfully processed in the EEA or UK, you may file a complaint with your local data protection authority. Contact details can be found here.

If you are in Switzerland, you can contact the relevant authorities by visiting this link.

Withdrawing Consent

If we rely on your consent to process your personal information, you can withdraw it at any time by contacting us at the details provided below. This won’t affect the lawfulness of any processing that took place before you withdrew your consent. However, withdrawing your consent may prevent us from offering certain services to you.

Cookies and Related Technologies

By default, most browsers accept cookies. You can change your browser settings to block or delete cookies. If you do so, some features of our Services might not work as intended. For information on how to opt-out of interest-based advertising, visit this link.

If you have any questions about your privacy rights, feel free to reach out to us at contact@triotalk.live.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Many web browsers, as well as some mobile platforms and applications, offer a "Do-Not-Track" (DNT) setting that you can enable to indicate that you do not want your online browsing activity to be tracked. However, there is currently no consistent standard for recognizing and implementing these DNT signals across the industry. Therefore, at this time, we do not respond to DNT signals or other similar mechanisms that automatically communicate your tracking preferences.

Should a universal standard for online tracking be developed that we are required to follow, we will update this privacy notice to reflect those changes.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we may update this notice as needed to remain in compliance with applicable laws.

We may revise this privacy notice occasionally. When we make changes, we will update the "Revised" date, and the new version will take effect once it is available. In the event of significant changes to this notice, we may notify you by either posting a prominent update or by contacting you directly. We encourage you to regularly check this notice to stay informed about how we safeguard your information.

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to access, modify, or request the deletion of the personal information we collect from you.

We use a third-party service to provide monetization technologies for our website.